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Showing all 3 results

Customer Testimonials

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The team at Citywide Tech worked miracles for us during lockdown when our much-needed printer ceased to work. Andy gave us all the options and went above and beyond to get us back up and running again. Melanie´s support in the office was invaluable. Trustworthy, great value and exceptional service.

Rachel Poppelwell

Excellent, conscientious, on-going support-service without pressure !
Your Engineer Nick Bataju is in the forefront of this exemplary service !
Citywide Tech Ltd. is a company, that follows up sales with such quality service – and does not foget the customer following his or her purchase.

Rainer Buhmann

Professional efficient business and friendly helpful customer service exceeded all expectations..nothing was too much to ask. I’ll be definitely having my photocopier serviced again with city tech. I will also be purchasing my ink cartridges from city tech too!.

Anna Dokter

“Hi , could this message be passed to to Mel who works at City Wide Tech, a big thank you to her for going over and above for us here at our busy doctors surgery, our new printer came yesterday and we are more than happy, thanks Mel from all of us , you are amazing and your following up was great,
Everyone at Mt Eden Village Doctors THANK YOU”

Kathy Horne

Your technician has left and once again fantastic friendly service.

I just need to know where you find all these great staff members.

Cath

“He was later than he promised, but called to let me know that he would be behind time.- which was appreciated.

He did a great job, a polite man, with his mask on, did the work with little fuss, and  took away all the rubbish.

I would recommend your service to anyone; everyone I have had to deal with has been straight forward, clear and efficient.”

Robert

I purchased a second hand Brother QL-800 Label printer from TradeMe, it was damaged in transit & Aramex don’t want to claim liability for the damage as I had signed for the parcel on arrival. After many desperate attempts at finding certified brother support services in West Auckland, no one would take my case of fixing my broken label printer, many didn’t even get back to me after I had called and emailed photos.

Tess, Mel & their team of highly qualified technicians from Citywide Tech were absolutely amazing with their support. I mentioned to them my problem and a plea for help, sent an email with photos and immediately I had a positive response. The team went above and beyond to provide me with the best service available to give me the best result possible. I have never had service like this before, their service is impeccable and I will definitely be taking my future services with them.

I cannot recommend Tess, Mel & their team enough. It is so appreciated what everyone done for me! Thanks Heaps!

Jacob

“I just wanted to say how extremely happy I was with the service I received from your Hamilton Branch.  Aila ( I think that is her name)  in the Admin/Reception was very efficient and so lovely to deal with, and the Technician, (which I’m sorry I did not grab his name)  was also Fantastic at his job.  He was fast, friendly and very knowledgeable.

They are both a great asset to your company.

Thank you for such a great service.

I will be recommending your company to anyone whom may need any technical help in the future”

Kerry

“Thanks for your seamless processes and extra work to ensure you had them in stock before I made the order.”

Ian

“Dear Mel, thank you to you and your team for taking care of our printer needs.

Nirav arrived this afternoon and was utterly brilliant. He did the installation, repaired the existing Brother printer, explained everything extremely well, and we are all up and running again. An outstanding performance.

We are very glad we have discovered your company and will deal with you in future for all our printer needs.”

Peter

“Hi Nick, Many thanks for all your help and excellent professional service. You always have a persona of humility, grace and kindness. You are patient in your dealings with us and your service is exemplarily prompt. Altogether, a very amiable nature. It’s pleasure dealing and working with you. All the very best in all your endeavours!”

Kamal

“Harsh Patel arrived on time, knew exactly what needed to be done, did it quickly and all the time was gracious.

In other words, Harsh did not put a foot wrong.

Please may I ask you to let him know how appreciative I am of his skills and manner.  I recommend him most highly.  Thank you.”

Jennie

Got Questions ? Call us! Auckland: (0800) 30 20 80
Hamilton: 07-839 0086
Contact Info
enquiries@citywidetech.co.nz
© CitywideTech - All Rights Reserved
Got Questions ? Call us! Auckland: (0800) 30 20 80
Hamilton: 07-839 0086